Privacy Policy

1. Information We Collect

We may collect information directly from you, automatically through your use of the website, and from third parties connected to our services.

Information you provide to us

• Name, company name, email address, phone number, billing details, and account credentials.
• Project request details, quote content, attached files, messages, comments, and vendor communication submitted through the platform.
• Information you provide when you fill out forms, contact support, subscribe to updates, or request services.

Information collected automatically

• IP address, browser type, device type, operating system, pages viewed, referring URLs, and usage activity.
• Log data, approximate location based on IP, session data, and diagnostic information used for site performance and security.

Information from third parties

• Authentication providers, payment processors, analytics services, email delivery providers, hosting providers, and integrated business tools.

2. How We Use Information

We use personal information to operate, maintain, improve, and protect our platform and services.

• To create and manage accounts, profiles, and secure logins.
• To process quote requests, vendor submissions, review workflows, and project communications.
• To send transactional emails, notices, confirmations, support responses, and service-related updates.
• To provide customer support and respond to inquiries.
• To personalize user experience and improve platform design, performance, and functionality.
• To monitor usage, prevent fraud, enforce terms, and protect the rights, safety, and security of users and the platform.
• To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers: hosting, analytics, authentication, storage, payment, messaging, email, and technical support providers that help us operate the platform.
• Within platform workflows: with clients, vendors, reviewers, or administrators when sharing is necessary for quote, review, or project collaboration features.
• For legal reasons: when required by law, regulation, legal process, or government request, or when necessary to protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, financing, asset sale, or similar business transaction.
• With your direction or consent: when you explicitly instruct us to share your information.

4. Cookies and Tracking Technologies

We may use cookies, pixels, local storage, and similar technologies to keep the website functioning properly, remember your preferences, analyze traffic, and improve user experience.

• Essential cookies: required for security, login sessions, and core site functionality.
• Performance cookies: help us understand traffic and usage patterns.
• Functional cookies: remember settings and improve convenience.

You may control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of data, the nature of the user relationship, contractual requirements, security needs, and applicable law.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no internet transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and using secure devices and networks.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain information, subject to legal and operational limits.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain data in a portable format, where applicable.

To exercise any applicable rights, please contact us using the information in the Contact section below.

8. International Data Transfers

Your information may be processed and stored in countries other than the country where you reside. These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable, we take reasonable steps to provide appropriate safeguards for cross-border data transfers.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete the information where appropriate.

10. Third-Party Services and Links

Our website may contain links to third-party websites, integrations, or services. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or data practices. When we do, we will revise the effective date above. Your continued use of the services after an update becomes effective means the updated policy will apply.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us.